# -*- coding: utf-8 -*- # Part of Odoo. See LICENSE file for full copyright and licensing details. from odoo import http from odoo.http import request from odoo.tools import get_lang, is_html_empty, plaintext2html class LivechatChatbotScriptController(http.Controller): @http.route('/chatbot/restart', type="json", auth="public", cors="*") def chatbot_restart(self, channel_uuid, chatbot_script_id): chatbot_language = self._get_chatbot_language() mail_channel = request.env['mail.channel'].sudo().with_context(lang=chatbot_language).search([('uuid', '=', channel_uuid)], limit=1) chatbot = request.env['chatbot.script'].browse(chatbot_script_id) if not mail_channel or not chatbot.exists(): return None return mail_channel._chatbot_restart(chatbot).message_format()[0] @http.route('/chatbot/post_welcome_steps', type="json", auth="public", cors="*") def chatbot_post_welcome_steps(self, channel_uuid, chatbot_script_id): mail_channel = request.env['mail.channel'].sudo().search([('uuid', '=', channel_uuid)], limit=1) chatbot_language = self._get_chatbot_language() chatbot = request.env['chatbot.script'].sudo().with_context(lang=chatbot_language).browse(chatbot_script_id) if not mail_channel or not chatbot.exists(): return None return chatbot._post_welcome_steps(mail_channel).message_format() @http.route('/chatbot/answer/save', type="json", auth="public", cors="*") def chatbot_save_answer(self, channel_uuid, message_id, selected_answer_id): mail_channel = request.env['mail.channel'].sudo().search([('uuid', '=', channel_uuid)], limit=1) chatbot_message = request.env['chatbot.message'].sudo().search([ ('mail_message_id', '=', message_id), ('mail_channel_id', '=', mail_channel.id), ], limit=1) selected_answer = request.env['chatbot.script.answer'].sudo().browse(selected_answer_id) if not mail_channel or not chatbot_message or not selected_answer.exists(): return if selected_answer in chatbot_message.script_step_id.answer_ids: chatbot_message.write({'user_script_answer_id': selected_answer_id}) @http.route('/chatbot/step/trigger', type="json", auth="public", cors="*") def chatbot_trigger_step(self, channel_uuid, chatbot_script_id=None): chatbot_language = self._get_chatbot_language() mail_channel = request.env['mail.channel'].sudo().with_context(lang=chatbot_language).search([('uuid', '=', channel_uuid)], limit=1) if not mail_channel: return None next_step = False if mail_channel.chatbot_current_step_id: chatbot = mail_channel.chatbot_current_step_id.chatbot_script_id user_messages = mail_channel.message_ids.filtered( lambda message: message.author_id != chatbot.operator_partner_id ) user_answer = request.env['mail.message'].sudo() if user_messages: user_answer = user_messages.sorted(lambda message: message.id)[-1] next_step = mail_channel.chatbot_current_step_id._process_answer(mail_channel, user_answer.body) elif chatbot_script_id: # when restarting, we don't have a "current step" -> set "next" as first step of the script chatbot = request.env['chatbot.script'].sudo().with_context(lang=chatbot_language).browse(chatbot_script_id) if chatbot.exists(): next_step = chatbot.script_step_ids[:1] if not next_step: return None posted_message = next_step._process_step(mail_channel) return { 'chatbot_posted_message': posted_message.message_format()[0] if posted_message else None, 'chatbot_step': { 'chatbot_operator_found': next_step.step_type == 'forward_operator' and len( mail_channel.channel_member_ids) > 2, 'chatbot_script_step_id': next_step.id, 'chatbot_step_answers': [{ 'id': answer.id, 'label': answer.name, 'redirect_link': answer.redirect_link, } for answer in next_step.answer_ids], 'chatbot_step_is_last': next_step._is_last_step(mail_channel), 'chatbot_step_message': plaintext2html(next_step.message) if not is_html_empty(next_step.message) else False, 'chatbot_step_type': next_step.step_type, } } @http.route('/chatbot/step/validate_email', type="json", auth="public", cors="*") def chatbot_validate_email(self, channel_uuid): mail_channel = request.env['mail.channel'].sudo().search([('uuid', '=', channel_uuid)], limit=1) if not mail_channel or not mail_channel.chatbot_current_step_id: return None chatbot = mail_channel.chatbot_current_step_id.chatbot_script_id user_messages = mail_channel.message_ids.filtered( lambda message: message.author_id != chatbot.operator_partner_id ) if user_messages: user_answer = user_messages.sorted(lambda message: message.id)[-1] result = chatbot._validate_email(user_answer.body, mail_channel) if result['posted_message']: result['posted_message'] = result['posted_message'].message_format()[0] return result def _get_chatbot_language(self): return request.httprequest.cookies.get('frontend_lang', request.env.user.lang or get_lang(request.env).code)