# -*- coding: utf-8 -*- # Part of Odoo. See LICENSE file for full copyright and licensing details. from odoo import tests, _ from odoo.addons.website_livechat.tests.common import TestLivechatCommon @tests.tagged('post_install', '-at_install') class TestLivechatUI(tests.HttpCase, TestLivechatCommon): def setUp(self): super(TestLivechatUI, self).setUp() self.visitor_tour = self.env['website.visitor'].create({ 'access_token': 'f9d2e784d3d96a904fca2f5e2a559a19', 'website_id': self.env.ref('website.default_website').id, }) self.target_visitor = self.visitor_tour def test_complete_rating_flow_ui(self): self.start_tour("/", 'website_livechat_complete_flow_tour') self._check_end_of_rating_tours() def test_happy_rating_flow_ui(self): self.start_tour("/", 'website_livechat_happy_rating_tour') self._check_end_of_rating_tours() def test_ok_rating_flow_ui(self): self.start_tour("/", 'website_livechat_ok_rating_tour') self._check_end_of_rating_tours() def test_bad_rating_flow_ui(self): self.start_tour("/", 'website_livechat_sad_rating_tour') self._check_end_of_rating_tours() def test_no_rating_flow_ui(self): self.start_tour("/", 'website_livechat_no_rating_tour') channel = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id)]) self.assertEqual(len(channel), 1, "There can only be one channel created for 'Visitor Tour'.") self.assertEqual(channel.livechat_active, False, 'Livechat must be inactive after closing the chat window.') def test_no_rating_no_close_flow_ui(self): self.start_tour("/", 'website_livechat_no_rating_no_close_tour') channel = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id)]) self.assertEqual(len(channel), 1, "There can only be one channel created for 'Visitor Tour'.") self.assertEqual(channel.livechat_active, True, 'Livechat must be active while the chat window is not closed.') def test_empty_chat_request_flow_no_rating_no_close_ui(self): # Open an empty chat request self.visitor_tour.with_user(self.operator).action_send_chat_request() chat_request = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id), ('livechat_active', '=', True)]) # Visitor ask a new livechat session before the operator start to send message in chat request session self.start_tour("/", 'website_livechat_no_rating_no_close_tour') # Visitor's session must be active (gets the priority) channel = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id), ('livechat_active', '=', True)]) self.assertEqual(len(channel), 1, "There can only be one channel created for 'Visitor Tour'.") self.assertEqual(channel.livechat_active, True, 'Livechat must be active while the chat window is not closed.') # Check that the chat request has been canceled. chat_request.invalidate_recordset() self.assertEqual(chat_request.livechat_active, False, "The livechat request must be inactive as the visitor started himself a livechat session.") def test_chat_request_flow_with_rating_ui(self): # Open a chat request self.visitor_tour.with_user(self.operator).action_send_chat_request() chat_request = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id), ('livechat_active', '=', True)]) # Operator send a message to the visitor self._send_message(chat_request, self.operator.email, "Hello my friend !", author_id=self.operator.partner_id.id) self.assertEqual(len(chat_request.message_ids), 1, "Number of messages incorrect.") # Visitor comes to the website and receives the chat request self.start_tour("/", 'website_livechat_chat_request_part_1_no_close_tour') # Check that the current session is the chat request channel = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id), ('livechat_active', '=', True)]) self.assertEqual(len(channel), 1, "There can only be one channel created for 'Visitor Tour'.") self.assertEqual(channel, chat_request, "The active livechat session must be the chat request one.") # Visitor reload the page and continues the chat with the operator normally self.start_tour("/", 'website_livechat_chat_request_part_2_end_session_tour') self._check_end_of_rating_tours() def _check_end_of_rating_tours(self): channel = self.env['mail.channel'].search([('livechat_visitor_id', '=', self.visitor_tour.id)]) self.assertEqual(len(channel), 1, "There can only be one channel created for 'Visitor Tour'.") self.assertEqual(channel.livechat_active, False, 'Livechat must be inactive after rating.')